Overview of Annual event

In addition to the e-learning platform, the ISPY Academy includes a three-day annual event, to allow selected Academy members and all duty-free and travel-retail stakeholders to come together in person to learn, educate, engage, support and celebrate

Each Academy membership includes one delegation to the ISPY annual event. One delegation constitutes ten Academy members, made up of six sales professionals and four management executives from training/L&D/purchasing

Sales professionals should aspire to attend (by achieving sales targets and participating in training/skills tests). They will be recognised and rewarded at the Gala Graduation Ceremony on the final evening

The ISPY annual event promotes innovative thinking and sales solutions through workshops, presentations and discussion

It also provides a forum for suppliers to showcase product, receive vital ‘frontline’ feedback and network


18/19/20 December 2017


Business Design Centre, London.

Platinum sponsor