Your Online Academy

Welcome to the first academy dedicated to Sales Professionals working within the duty free and travel retail industry. We are taking a new approach to driving standards through education, engagament, reward and recognition!

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The annual 3-day event

We know that amazing things happen when we all get together! Ideas and knowledge are exchanged, new relationships are forged, and understanding and appreciation of the role we all have to play in the success of our industry increases ten fold!

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ISPY (Inflight Sales Person of the Year), is now being rebranded as ‘International Sales Professionals of the Year’

Building and maintaining a responsive e-learning platform is a very costly and time consuming project, making it prohibitive to many, even though we all know of the long list of benefits that e-learning can bring. We are delighted to announce that we have a solution to this challange - 'The ISPY Academy'. Duty free and travel retail operators, airlines and suppliers can become members and register their Sales Professionals and L&D management, so that in the first instance, they can set-up their own profile and participate in an assessment process to gain certification according to their level of knowledge and skills. All of which is mapped against best practice standards. From January 2018 a variety of e-learning courses will be added. Each organistion will be given Administrative Rights which enables them to 'manage' their learners in terms of who is learning what and when. The ISPY Academy has all the benefits of a bespoke Academy with the added benefit of being extremely cost effective, international and industry wide. The ISPY Academy aims to become the 'go to' learning and certification resource.

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Platinum sponsor